Frequently Asked Questions
Everything you need to know about your Luminox timepiece.
What makes Luminox watches unique?
Luminox watches feature a unique self-powered illumination system called Luminox Light Technology (LLT), which provides a constant glow for up to 25 years without needing a light source or battery charge.
Are Luminox watches water-resistant?
Yes, all Luminox watches are engineered for high-performance environments. Most models are water-resistant from 100 to 500 meters, making them suitable for swimming, snorkeling, and professional diving.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by destination but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please ensure all protective films and tags are intact to qualify for a full refund.
Do Luminox watches come with a warranty?
Every Luminox watch purchased through our store comes with a 2-year limited manufacturer's warranty covering any defects in materials or workmanship.
How do I care for my watch strap?
For rubber or silicone straps, rinse with fresh water after exposure to salt or chemicals. For leather straps, avoid prolonged water contact to maintain the material's integrity and appearance.